Resolved -
This incident has been resolved. We are continuing to monitor the system.
May 19, 21:33 UTC
Monitoring -
The scan success rate is recovering. We are continuing to monitor the system.
May 19, 21:26 UTC
Update -
Since the beginning of the incident, a portion of SMS scans have failed to execute.
We have deployed a change to the system. We are seeing scheduling queues begin to recover, and we're continuing to monitor the situation.
May 19, 21:07 UTC
Identified -
We have identified a likely cause of this incident. We are currently rolling out a change to address it.
May 19, 19:47 UTC
Update -
We are continuing to investigate the issue. We will post updates when further information is available.
May 19, 19:21 UTC
Investigating -
We are investigating delays scheduling SMS scans. This issue began at approximately 18:30 UTC today.
May 19, 18:54 UTC